There are different ways to think about how to construct highly available ICT systems. Global Grid User Support (GGUS) has a requirement to be highly available. This presentation is about the GGUS infrastructure and environment systems which provides convenient way to deploy GGUS system and archive the high availability requirements.
Infrastructure for Global Grid User Support (GGUS) system is adopted into the high availability requirements. Such system adaptation is a process to bring activities and system components into such a structure which can have "highly available" attribute. Connection into on-call engineers, monitoring, automatically configuration, project management and continues integration systems defines environment, where the GGUS system improves their own quality and provide more convenient way to deploy GGUS changes into working system.