The contribution presents a clear and viable model to kick-start emerging resource providers and Operations Centres, around the world as well as in Europe, and promote EGI’s best practices and policies in established as well as green field regions.
The operations activity for the last decade of the Pan-European Grid infrastructure, produced a number of polices and best practices that should be followed in order to run an Operations Center (OC) for a ROC/NGI. This presentation describes the ROC-CookBook elaborated by the CHAIN-REDS project. It is a detailed guide that captures the existing know-how, specifically gained through the operation of the EGEE-SEE ROC and NGI/GRNET, and provides added value in terms of practical advice on how to go about establishing the ROC/NGI and its corresponding OC. Based on the current procedures and policies set by EGI.eu, this cookbook guides the user through the detailed process of setting up a Grid site as well as the management functions on the national/regional level which are needed for efficient and reliable Grid operations that are compatible and interoperable with EGI. Details are given on SAM, Helpdesks, and other management functions. A CHAIN-REDS example of the Africa & Arabia ROC is given as a case study. Moreover, a state of the art in Grid operations in all world regions that CHAIN-REDS covers is given, in terms of available Grid management functionality and requirements that need to be fulfilled in order to be full interoperable and compatible with EGI operations.
In this paper we present the ROC CookBook, a detailed guide that aims to assist the National Grid Initiatives (NGI) and the Regional Operation Centres (ROC) to set up Operations Centres (OC) and the corresponding management functions.The cookbook is aimed at the emerging NGIs around the world as well as regional bodies coordinating the operations in different world regions which interact with EGI.