9-10 May 2016
EGI.eu Offices
Europe/Amsterdam timezone

Session

Service management Processes: CRM, SUPPM, ISRM, PM, CONFM, CHM, RDM

9 May 2016, 16:30
3rd Floor Meeting Room (EGI.eu Offices)

3rd Floor Meeting Room

EGI.eu Offices

Science Park, 140 1098XG - Amsterdam The Netherlands

Conveners

Service management Processes: CRM, SUPPM, ISRM, PM, CONFM, CHM, RDM

  • Sy Holsinger (EGI.eu)

Description

  • Service management – Processes: CSI
  • Benefits, Risks & Challenges of Implementing ITSM
  • Related standards and frameworks
  • Sample exam & exam preparation

Presentation Materials

There are no materials yet.
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