FitSM Advanced Training in Service Planning and Delivery (SPD) - Amsterdam - 18-20 Nov 2019

Session

Customer and Supplier Relationship Management; Process interfaces and dependencies

20 Nov 2019, 09:00

VK3 (Ground Floor) (Amsterdam Science Park, 140)

Conveners

Customer and Supplier Relationship Management; Process interfaces and dependencies

• Sy Holsinger (EGI.eu)

Description

• Customer relationship management (CRM)
• Supplier relationship management (SUPPM)
• ITSM process interfaces and dependencies
• Sample exam & exam preparation