28-29 November 2019
Danabius Hotel Helia
Europe/Amsterdam timezone

Session

CSI, ITSM Implementation and related standards/frameworks

29 Nov 2019, 09:00
Venus (Danabius Hotel Helia)

Venus

Danabius Hotel Helia

Budapest, Kárpát u. 62-64, 1133 Hungary

Conveners

CSI, ITSM Implementation and related standards/frameworks

  • Sy Holsinger (EGI.eu)

Description

  • Service management – Processes: Continual Service Improvement
  • Benefits, Risks & Challenges of Implementing ITSM
  • Related standards and frameworks
  • Sample exam & exam preparation

Presentation Materials

There are no materials yet.
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