FitSM Foundation Training - Remote - 19-20 November 2020 (EOSC-hub/FREYA/SSHOC Event Co-location)

Session

Intro to ITSM and FitSM Standard

0

19 Nov 2020, 14:00

Zoom

Description

• Service and service management: Introduction, terms and concepts
• The FitSM standard series & Service management – General aspects
• Selected sample exam questions