FitSM Foundation Training - Rome - 25 Nov 2015 (Terradue)

Session

Session 2

25 Nov 2015, 11:00

Conveners

Session 2

• Sy Holsinger (EGI.eu)

Description

• Service management – Processes: SPM, SLM, SRM
• Service management – Processes: SACM, CAPM, ISM
• Selected sample exam questions