FitSM Foundation Training - Rome - 25 Nov 2015 (Terradue)

Session

Session 1

0

25 Nov 2015, 09:00

Conveners

Session 1

• Sy Holsinger (EGI.eu)

Description

• Service and service management: Introduction, terms and concepts
• The FitSM standard series & Service management – General aspects
• Selected sample exam questions