FitSM Foundation Training - Rome - 25 Nov 2015 (Terradue)

Session

Session 3

25 Nov 2015, 13:30

Conveners

Session 3

• Sy Holsinger (EGI.eu)

Description

• Service management – Processes: CRM, SUPPM, ISRM, PM
• Service management – Processes: CONFM, CHM, RDM
• Selected sample exam questions