Conveners
Intro to ITSM and FitSM Standard
- Sy Holsinger (EGI.eu)
Description
- Service and service management: Introduction, terms and concepts
- The FitSM standard series & Service management – General aspects
- Selected sample exam questions
10 December 2015
Nikhef Building
Europe/Amsterdam timezone
10 Dec 2015, 09:00
N3.28 (Nikhef Building)
N3.28
Nikhef Building
Science Park
1098XG - Amsterdam
The Netherlands
