FitSM Foundation Training - Amsterdam - 10 Dec 2015

Session

Service management Processes: CRM, SUPPM, ISRM, PM, CONFM, CHM, RDM

10 Dec 2015, 13:30

N3.28 (Nikhef Building)

Conveners

Service management Processes: CRM, SUPPM, ISRM, PM, CONFM, CHM, RDM

• Malgorzata Krakowian (EGI.eu)

Description

• Service management – Processes: CRM, SUPPM, ISRM, PM
• Service management – Processes: CONFM, CHM, RDM
• Selected sample exam questions