FitSM Advanced Training in Service Operation and Control - Amsterdam - 10-12 May 2016

Session

Continual Service Improvement Management (CSI); Process interfaces and dependencies

12 May 2016, 09:00

3rd Floor Meeting Room (EGI.eu Offices)

Conveners

Continual Service Improvement Management (CSI); Process interfaces and dependencies

• Sy Holsinger (EGI.eu)

Description

• Continual Service Improvement Management (CSI)
• ITSM process interfaces and dependencies
• Sample exam & exam preparation