FitSM Foundation Training - Cambridge - 19 May 2017 (EBI)

Session

Session 1

0

19 May 2017, 09:15

Ickleton Room (EBI-EMBL South Building)

Conveners

Session 1

• Sy Holsinger (EGI Foundation)

Description

• Service and service management: Introduction, terms and concepts
• The FitSM standard series & Service management – General aspects
• Selected sample exam questions