FitSM Advanced Training in Service Operation and Control (SOC) - Amsterdam - 18-20 June 2018

Session

Continual Service Improvement (CSI); Process interfaces and dependencies

20 Jun 2018, 09:15

Conveners

Continual Service Improvement (CSI); Process interfaces and dependencies

• Sy Holsinger (EGI.eu)

Description

• Continual Service Improvement Management (CSI)
• ITSM process interfaces and dependencies
• Sample exam & exam preparation