Description
Within EGI the model for scalable user support is the Virtual Research Community (VRC). This model will serve both large and small communities by offering structured research communities a sustainable mechanism with which to interact with EGI. This will allow the VRC to access EGI services and provide a point through which EGI can gather objectives and requirements from a defined set of users. This session will explore how the VRC model will work and how EGI will work with VRCs to optimise usage of the infrastructure.