22 November 2019
Wellcome Trust Genome Campus
Europe/Amsterdam timezone

Session

Intro to ITSM and FitSM Standard

0
22 Nov 2019, 09:15
Meadow Room, South Building (Wellcome Trust Genome Campus)

Meadow Room, South Building

Wellcome Trust Genome Campus

Hinxton, Cambridge CB10 1SD, United Kingdom

Conveners

Intro to ITSM and FitSM Standard

  • Owen Appleton (NA)

Description

  • Service and service management: Introduction, terms and concepts
  • The FitSM standard series & Service management – General aspects
  • Selected sample exam questions

Presentation materials

There are no materials yet.
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