FitSM Advanced Training in Service Planning and Delivery - Vienna - 14-15 Jan 2020 (EODC)

Session

Customer and Supplier Relationship Management; Process interfaces and dependencies

15 Jan 2020, 13:00

Atrium 2 (EODC)

Conveners

Customer and Supplier Relationship Management; Process interfaces and dependencies

• Sy Holsinger (EGI.eu)

Description

• Customer relationship management (CRM)
• Supplier relationship management (SUPPM)
• ITSM process interfaces and dependencies
• Sample exam & exam preparation