FitSM Advanced Training in Service Planning and Delivery (Group 1) - Didcot, UK - 2-3 Dec 2019 (STFC)

Session

Customer and Supplier Relationship Management; Process interfaces and dependencies

3 Dec 2019, 13:00

R78, Training Room (STFC)

Conveners

Customer and Supplier Relationship Management; Process interfaces and dependencies

• Sy Holsinger (EGI.eu)

Description

• Customer relationship management (CRM)
• Supplier relationship management (SUPPM)
• ITSM process interfaces and dependencies
• Sample exam & exam preparation