28-29 November 2019
Danabius Hotel Helia
Europe/Amsterdam timezone

Session

Service management Processes: CRM, SUPPM, ISRM, PM, CONFM, CHM, RDM

28 Nov 2019, 16:45
Venus (Danabius Hotel Helia)

Venus

Danabius Hotel Helia

Budapest, Kárpát u. 62-64, 1133 Hungary

Conveners

Service management Processes: CRM, SUPPM, ISRM, PM, CONFM, CHM, RDM

  • Sy Holsinger (EGI.eu)

Description

  • Service management – Processes: Customer Relationship, Supplier, Incident and Service Request, Problem Management
  • Service management – Processes: Configuration, Change, Release and Deployment Management
  • Selected sample exam questions

Presentation Materials

There are no materials yet.
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