Session

Intro to ITSM and FitSM Standard

0
19 Nov 2020, 14:00
Zoom

Zoom

https://us02web.zoom.us/j/86256377843 (See email for passcode)

Description

  • Service and service management: Introduction, terms and concepts
  • The FitSM standard series & Service management – General aspects
  • Selected sample exam questions

Presentation materials

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