First observation about the draft: all references to RIP in the draft should be replaced with RP
With regards to Thomasz comment, question is:
RP OLA should include commitments for those RCs below him or only for tools?
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Tiziana: OLA definition: Service Providers. Second approache A2 in the email is more suitable
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What about the services of the RP that are addressed to the users?
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RP services categorisation at https://documents.egi.eu/public/RetrieveFile?docid=707&version=1&filename=EGI-InSPIRE-ECReview2011-SA1-JRA1-finalV2.pdf
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Slide 15: Different categorisation: infrastructure services, technical services, support services, human services
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What do with non mandatory services like operation portal? A: If they are present they should have a minimum Availability/Reliability thershold
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How core services that are also NGI services can be in the RP OLA?
Outcome:
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Option A1 is better but there should be a statement for RCs performance
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Include maybe targets at start for Avail/Rel, but no penalnties
About RP services
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For core services avail/rel should be higher to 95%
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What about services provided to end users like VOMS? A: better let the thresholds negotiated between RP and VOs
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AP Tiziana: Put in section 6 of the draft the subcategories of the slides
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Availabity of core services to users: it should be mentioned with higher thresholds
TOPIC FOR LYON: Do we have better means for reporting to NGIs Availability/Reliability performance of services?
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Virtual site: It seems it is very complicated. But it is possible to have an NGI dedicated site where you declare all the core services including the tools.
What about services to VO like a VO dedicated nagions or dedicated database or vo dashboard? What thresholds should apply there?
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There is a difference between catch all services and dedicated to VOs. We could provide thresholds but add that an RP-VO agreement may ask for different thresholds.
AP
Dimitris and Tiziana work on the RP OLA
Peter and Malgorizata on the sample SLA
Draft uploaded in googledocs and shared
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