Description
FitSM is a lightweight standard for IT service management. It brings order and traceability with simple, practical support and provides a common conceptual and process model setting out realistic requirements.
With FitSM Training you will learn the fundamentals of IT service management and how to implement FitSM in your organisation through a combination of lessons and examples. FitSM professional training is certified by internationally recognized authorities.
While FitSM is a TRL9, it is proven in the operational environment.
With FitSM training you can:
- Increase your expertise in managing IT services
- Raise your professional profile with a recognised certification
Analysing FitSM use cases can be a powerful resource for helping businesses understand their opportunities and how to use FitSM in addressing business needs related to IT service management, while a use case is a detailed description of how a user interacts with a system or product to achieve a specific goal.
| Key Topic | Other (specify below) |
|---|---|
| Other key topic | ITSM |
