4 September 2024
Online
Europe/Rome timezone

Intro to ITSM and FitSM Standard

4 Sept 2024, 09:15
45m
Online (Online)

Online

Online

https://eu01web.zoom.us/j/67906218943?pwd=3bZHCO7EK8vLjGaGnya59eup7UWitW.1

Description

  • Service and service management: Introduction, terms and concepts
  • The FitSM standard series & Service management – General aspects
  • Selected sample exam questions

Presentation materials

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