FitSM Foundation Training - iMagine

Service Management Processes - SPM, SLM, SRM, SACM, CAPM

10 Jan 2025, 10:15

1h 15m

Zoom (Online)

Speaker

Mr Elia Bellussi

Description

• Service management – Processes: Service Portfolio, Service Level, Service Reporting Management, Service Availability and Continuity, Capacity
• Selected sample exam questions