Description
One of the main objectives of the EGI-InSPIRE project is to increase the use of the European Grid Infrastructure by lowering the barriers of adoption for new communities. The intensive and efficient reuse of EGI assets is a key factor for reaching this goal. The project selected a set of tools that can facilitate the reuse of tangible assets within the community. These tools – namely the Applications Database, the Training Marketplace, Client Relationship Management system and Requirement Tracker – help the community to monitor and keep track of relevant applications, developer tools, developers, training materials, sites and services and to reuse these for custom purposes. The talks present the latest features of these services, and how they contribute to the EGI User Support Platform, a framework that enables support teams within VRCs, NGIs and other groups to tailor EGI services as preferred by their clients.
