EGI Technical Forum

Session

NGI Helpdesk

20 Sept 2011, 11:00

Lyon Conference Centre

Conveners

NGI Helpdesk

• Torsten Antoni (Karlsruhe Institute of Technology)

Description

This workshop will address the status of NGI helpdesk integration into GGUS, and will be an opportunity to discuss technical issues and a future work plan.

148. Introduction

Dr Torsten Antoni (Karlsruhe Institute of Technology)

20/09/2011, 11:00

149. The EGI Helpdesk

Guenter Grein (KIT - Karlsruhe Institute of Technology), Dr Torsten Antoni (Karlsruhe Institute of Technology)

20/09/2011, 11:10

150. Regional Helpdesk - GRNET Example

Vassilis Gkamas

20/09/2011, 11:30

218. Regional Helpdesk - Czech Example

Mr Miroslav Ruda (Cesnet)

20/09/2011, 11:45

152. xGUS - the EGI Helpdesk Template

Guenter Grein (KIT - Karlsruhe Institute of Technology), Dr Torsten Antoni (Karlsruhe Institute of Technology)

20/09/2011, 12:00

154. Discussion

20/09/2011, 12:15