18-20 April 2018
Europe/Rome timezone

EOSC-hub All-Hands Meeting, 18-20 April 2018, University of Malaga

This is the agenda page of the EOSC-hub All-Hands Meeting.

Only members of the EOSC-hub project are expected to join.

Registration mandatory at: http://eosc-hub.eu/events/eosc-hub-week-16-20-april-2018-malaga-spain


Public day, 16-17 April 2018, Trade Fairs and Congress Center of Málaga

A public event will be organised on Apr 16th and 17th.

The agenda is available on the EOSC-hub web site at: http://eosc-hub.eu/eosc-hub-week-2018-programme.


FitSM Foundation Training and Certification

FitSM is an open standards family for lightweight IT Service Management (ITSM) and the reference framework being used in both EOSC-hub and EOSCpilot projects. Through FitSM, the project aims at conducting effective IT service management in a federated environment and achieving a baseline level of ITSM that can act in support of ‘management interoperability’ in federated environments where disparate organisations must cooperate to manage services. The Foundation level training provides an introduction to the basic IT service management concepts and terms, outlines the purpose and structure of FitSM standards and their relationship to other standards and understand the process framework underlying FitSM, and details the formal requirements defined within it.

The EOSC-hub all-hands meeting offers the opportunity to be trained in FitSM as well as to receive a formal certification backed by certification authority ICO-Cert for anyone successful passing the exam (20 multiple choice questions, 13 required to pass). Both the costs of the training and the exam is covered and offered to you by the EOSC-hub project for free. The training will take place on Thursday afternoon (19 Apr) and Friday morning (20 Apr), ensuring minimal overlap with other project meetings. Only participants who register in advance can be admitted to the training, so please be sure to select the option during registration. A limited number of participants is admitted, however, it is available to any interested project members and is highly recommended for process owners and managers, task leaders and WP managers. Other training events will be organized during the project for anyone unable to attend due to clashes.