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Service Order Management and Supporting Tools

6–8 Mar 2019
MPCDF
Europe/Amsterdam timezone

Contribution List

32 / 32
15. Introduction to the meeting, main topics and objectives
Pavel Weber (KIT-G)
06/03/2019, 13:00
2. Marketplace and Service Order Management in EOSC-hub
Diego Scardaci (EGI.eu)
06/03/2019, 13:15
Overview Projects in the Marketplace and integrated solutions Interfaces towards other service registries Order Management: current workflows, requirements and interfaces
3. Discussion
06/03/2019, 13:35
16. Order Management versus Onboarding
Mark Sanden (SURFsara BV)
06/03/2019, 14:05
EOSC service registry, EOSC Catalogue, Onboarding of new service provider, Towards uniform Service Description Template
17. Discussion
06/03/2019, 14:25
5. Current SOCRM process and procedures
Giovanni Morelli (CINECA)
06/03/2019, 15:30
Routes, JIRA workflows, SOCRM procedures.
18. Order Management experiences and requirements
Dr Gergely Sipos (EGI.eu)
06/03/2019, 15:50
SOCRM daily operations, Feedback to tool developers ( short scale, middle/long scale).
19. Discussion - Analysis of requirements and solutions
06/03/2019, 16:10
4. SLM and SLA management
Malgorzata Krakowian (EGI.eu)
06/03/2019, 16:50
SLM process introduction, SLA/OLA Management.
6. Discussion
06/03/2019, 17:20
Operations tools chain in Order Management, Analysis of CRM-SLM interfaces and tooling, How SLA will be generated, who is in charge to build the interaction with customer to build the SLA, Should it be one aggregated SLA for complex order?
20. SPM Process, procedure and requirements
Hilary Jane Edwarda Goodson (EGI.eu)
07/03/2019, 09:00
Introduction to the process, procedures, Requirements to WP5 tools for implementation
21. Discussion
07/03/2019, 09:20
22. Service Portfolio Management tool
Kostas Koumantaros (GRNET)
07/03/2019, 09:35
Design overview, Status and roadmap
23. Discussion
07/03/2019, 09:45
9. Marketplace status and roadmap
Roksana Rozanska (CYFRONET)
07/03/2019, 10:00
Current status, Functionalities in place to support SO operations, Design and integration roadmap
10. Discussion
07/03/2019, 10:20
Projects in the marketplace - service integration, Order types in the MP, Requirements from WP4, Identified gaps
24. Marketplace back office - Status and Demo
Cyril Lorphelin (CNRS)
07/03/2019, 11:30
25. Discussion
07/03/2019, 12:00
Order mgmt in the MP back-office, Identified gaps, Access to service providers, Workflows for complex orders, Order types implementation, Simple orders, Complex orders.
26. Discussion
07/03/2019, 13:30
Order handling model, Project in the marketplace, Order types in the MP (ordering models)
13. GOCDB
Greg Corbett (STFC)
07/03/2019, 16:00
27. DPMT
Raphael Ritz (Max Planck Gesellschaft)
07/03/2019, 16:10
28. SVMON
Jie Yuan (KIT-G)
07/03/2019, 16:20
14. Data Management Planning Tools (TBC)
Adil Hasan (SIGMA)
07/03/2019, 16:30
29. Discussion
07/03/2019, 16:45
What are the requirements of SOCRM to configuration databases? Order life-cycle: tracking and order support after order implementation. MP Integration with configuration databases, communities repositories.
30. Discussion
08/03/2019, 09:00
Joint service orders (bundles) and different types of service compatibility, Simple orders vs complex orders, Common API for service orders.
31. Summary of the meeting
Pavel Weber (KIT-G)
08/03/2019, 11:30
32. Catch-all discussion
08/03/2019, 11:40
8. Discussion
1. Introduction to MPCDF
Dr Johannes Reetz (Max Planck Computing and Data Facility (MPCDF))
12. MP Backoffice Status JIRA integration, Roadmap & Discussion
Cyril Lorphelin (CNRS), Malgorzata Krakowian (EGI.eu)
7. Practical validation requirements and rules of participation
Hilary Jane Edwarda Goodson (EGI.eu)
11. SPMT status and roadmap
Kostas Koumantaros (GRNET)
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